Effective Date: 01/01/2025
At The Sold Agency (“Company,” “we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website [https://thesld.com] or interact with us online or offline. This policy complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable U.S. privacy laws.
1. Information We Collect
We may collect the following categories of personal information:
a) Information You Provide Voluntarily
- Name, email, phone number, and mailing address
- Property preferences or requirements
- Account registration details
- Messages or inquiries submitted via our website forms
- Employment and license information (if applying to join SLD)
b) Information Collected Automatically
When you visit our website, we may collect certain information via cookies and analytics tools:
- IP address
- Browser type
- Device information
- Pages viewed and time spent on the site
- Referring URLs
2. How We Use Your Information
We use your personal data for the following purposes:
- To respond to inquiries or requests
- To assist in buying, selling, or investing in real estate
- To match you with an appropriate agent
- To process applications to join The Sold Agency
- To improve our website, services, and marketing efforts
- To comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under GDPR, we only process personal data when we have a legal basis to do so, such as:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
4. Sharing of Information
We may share your information with:
- Real estate agents or team members within The Sold Agency
- Third-party service providers (CRM tools, marketing platforms, analytics providers)
- Legal or regulatory bodies when required by law
We do not sell your personal information.
5. Your Privacy Rights
Under GDPR (for EU Residents)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (right to be forgotten)
- Object to or restrict processing
- Request data portability
Under CCPA (for California Residents)
You have the right to:
- Know what personal information is collected and shared
- Request deletion of your data
- Opt-out of data sharing or sales (we do not sell your data)
- Non-discrimination for exercising privacy rights
To exercise any of these rights, please email privacy@thesld.com.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.
7. Data Security
We implement appropriate technical and organizational measures to protect your information, including secure servers, data encryption, and limited access to personal data.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You may disable cookies in your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top. Continued use of our site constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, contact us at:
The Sold Agency
Email: privacy@thesld.com
Phone: (602) 234-9127
Address: 25 S Arizona Blvd Ste. 201 Chandler, AZ 85225
